Heuristic Analysis of Website
The client wanted a heuristic analysis of their website to be completed in order to update the site to match their high-end club. Due to the NDA, names and information of the client have been removed.
Clarity of Interface
Adopt interfaces with clearly defined directives and actions.
Don’t assume end-users understand your platform’s behaviors.
Know when to get out of the way.
Present identifiable elements and outcomes for efficient use.
Hierarchy of Content
Don’t rely on the end-user to guess the importance of your information.
Give end-users back wasteful time and increase productivity
The final heuristic analysis report was 30 pages. I have included a few pages below.