Resume

katenbecker@gmail.com • (714)-928-5283 • Orange, CA

Education

UNIVERSITY OF MICHIGAN

Bachelors of Science in Information

Ann Arbor, MI

2016-2020

Focus in User Experience Design and Research

GPA: 3.6

Experience

KPB ANESTHESIA MEDICAL GROUP

COVID-19 Vaccine Clinic Administrator- Volunteer

Newport Beach, CA

Dec. 2020- Apr. 2021

•Established operational system for the clinic prioritizing risk management while optimizing for efficiency.

•Supervised the onboarding and operations of volunteers ensuring adequate understanding of CDC practices.

•Oversaw execution allowing us to exceed initial projected vaccination capability by 567%.

UNIVERSITY OF MICHIGAN CENTER FOR ENTREPRENEURSHIP

UX Designer/Researcher/Project Manager

Ann Arbor, MI

Sep. 2019- May 2020

•Created and updated schedule to prioritize tasks and certify that key milestones were being met at every phase.

•Gathered and organized technical and user requirements, ensuring the website supported the client’s overall strategy and goals.

•Designed a new website through UX testing and iterations, resulting in an average of 55% usability improvement.

RESMED

Project/Program/Portfolio Manager Intern

San Diego, CA

May 2019- Aug. 2019

•Managed projects that improved the administration and security of company computers and phones through communications, meetings, and tracking the project’s progress.

•Performed analytics to increase the efficiency of the department, using ServiceNow and Excel, and compiled reports of summaries and visualizations.

•Developed numerous informational documents and resources for employees including reference pages, websites, and an IT employee handbook.

Skills

•UX/UI Design, Wireframing, Prototyping, User Research, Usability Testing, Graphic Design, Data Analysis, Storyboarding

•Computer: MS Word, MS PowerPoint, MS Excel, Service Now, Atlassian Jira, Atlassian Confluence, Adobe Photoshop, Adobe Illustrator, Adobe Acrobat, Figma, SQL

•Effective Communication, Problem Solving, Adaptability, Prioritization