firstname.lastname@example.org • (714)-928-5283 • Orange, CA
UNIVERSITY OF MICHIGAN
Bachelors of Science in Information
Ann Arbor, MI
Focus in User Experience Design and Research
KPB ANESTHESIA MEDICAL GROUP
COVID-19 Vaccine Clinic Administrator- Volunteer
Newport Beach, CA
Dec. 2020- Apr. 2021
•Established operational system for the clinic prioritizing risk management while optimizing for efficiency.
•Supervised the onboarding and operations of volunteers ensuring adequate understanding of CDC practices.
•Oversaw execution allowing us to exceed initial projected vaccination capability by 567%.
UNIVERSITY OF MICHIGAN CENTER FOR ENTREPRENEURSHIP
UX Designer/Researcher/Project Manager
Ann Arbor, MI
Sep. 2019- May 2020
•Created and updated schedule to prioritize tasks and certify that key milestones were being met at every phase.
•Gathered and organized technical and user requirements, ensuring the website supported the client’s overall strategy and goals.
•Designed a new website through UX testing and iterations, resulting in an average of 55% usability improvement.
Project/Program/Portfolio Manager Intern
San Diego, CA
May 2019- Aug. 2019
•Managed projects that improved the administration and security of company computers and phones through communications, meetings, and tracking the project’s progress.
•Performed analytics to increase the efficiency of the department, using ServiceNow and Excel, and compiled reports of summaries and visualizations.
•Developed numerous informational documents and resources for employees including reference pages, websites, and an IT employee handbook.
•UX/UI Design, Wireframing, Prototyping, User Research, Usability Testing, Graphic Design, Data Analysis, Storyboarding
•Computer: MS Word, MS PowerPoint, MS Excel, Service Now, Atlassian Jira, Atlassian Confluence, Adobe Photoshop, Adobe Illustrator, Adobe Acrobat, Figma, SQL
•Effective Communication, Problem Solving, Adaptability, Prioritization